Re: [MSAccessProfessionals] Microsoft Access Questionable performance issues

hi Jim,

perhaps her machine has less RAM? That's the biggest bang for the buck, imo.

Or maybe it's time to run malware software? Maybe some program(s) is stealing her machine's resources

To find out what version and build she has:

File, Account --> click 'About Access' command button on right. The top line of the dialog box will tell you -- and it can be copied. Mine is:

Microsoft� Access� for Microsoft 365 MSO (Version 2306 Build 16.0.16529.20100) 32-bit

best regards,
crystal

On 12/07/2023 4:27 pm, Jim Wagner wrote:

There is no errors other than it takes 10 times longer to run the same process. Right now it is a report that is taking forever for her. others can have this run in about 30 seconds. 120K records of historical data

Thank You

Jim Wagner

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From: MSAccessProfessionals@groups.io <MSAccessProfessionals@groups.io> on behalf of Mark Burns <mburns_08109@comcast.net>
Sent: Wednesday, July 12, 2023 8:50 AM
To: MSAccessProfessionals@groups.io <MSAccessProfessionals@groups.io>; Jane <jcross@crossproducts.plus.com>
Subject: Re: [MSAccessProfessionals] Microsoft Access Questionable performance issues

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You can build code to check the version and Build # for Office365 for help in diagnosing/isolating office365 patch/versioning issues.

On 07/12/2023 11:07 AM EDT Jane <jcross@crossproducts.plus.com> wrote:

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Hi Jim
It might be that she is running a different version to the rest of you -especially if using a 365 subscription. Sometimes it seems a significant portion of my working day is spent trying to figure out why the same database runs well on 9 out of 10 PCs, but doesn't on the other one.� Invariably it's down to different versions of Windows or Access.
What specifically is the error that she sees that you dont?
Best regards
Jane