When one computer is exceedingly slower than all others it's time to focus on the slow one. My money is on a malware infection or bad RAM . Steps I would take:
*Run a full virus scanner like MalwareBytes
*Run CCleaner to remove junk files
*Run a hard drive diagnostics (right click on drive letterin windows explorer & pick properties).
*Check windows event log for errors.
Better yet spend some money for professional help. They have the diagnostics.
From: MSAccessProfessionals@groups.io <MSAccessProfessionals@groups.io> on behalf of crystal (strive4peace) via groups.io <strive4peace2008=yahoo.com@groups.io>
Sent: Wednesday, July 12, 2023 3:03:04 PM
To: MSAccessProfessionals@groups.io <MSAccessProfessionals@groups.io>
Subject: Re: [MSAccessProfessionals] Microsoft Access Questionable performance issues
hi Jim,
perhaps her machine has less RAM? That's the biggest bang for the buck, imo.
Or maybe it's time to run malware software? Maybe some program(s) is stealing her machine's resources
To find out what version and build she has:
File, Account --> click 'About Access' command button on right. The top line of the dialog box will tell you -- and it can be copied. Mine is:
Microsoft� Access� for Microsoft 365 MSO (Version 2306 Build 16.0.16529.20100) 32-bit
best regards,
crystal
On 12/07/2023 4:27 pm, Jim Wagner wrote:
There is no errors other than it takes 10 times longer to run the same process. Right now it is a report that is taking forever for her. others can have this run in about 30 seconds. 120K records of historical data
Thank You
Jim Wagner
You can build code to check the version and Build # for Office365 for help in diagnosing/isolating office365 patch/versioning issues.
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Hi Jim
It might be that she is running a different version to the rest of you -especially if using a 365 subscription. Sometimes it seems a significant portion of my working day is spent trying to figure out why the same database runs well on 9 out of 10 PCs, but doesn't on the other one.� Invariably it's down to different versions of Windows or Access.
What specifically is the error that she sees that you dont?
Best regards
Jane