Senin, 22 Agustus 2022

Re: [MSAccessProfessionals] Need advise!!!!

On Sun, Aug 21, 2022 at 06:09 PM, Neil Woodnick wrote:
Hi Neil,
Please provide more info regarding:
No. of users: 10
No. of programs in total: 1
No. of utility programs used to verify data if data corruption occurs: FMS
No. of times you have been required
to fix a problem over the past 6 months: No issues mainly improvements
Response level required if a problem occurs e.g. 1 hour, 2 hour etc : No emergencies
Is weekend cover required.: No
All enhancements would be done on fixed price basis: Make sense
Support would be Remote Support only and charged on an agreed subscription basis. I would reserve the right to increase the subscription amount if level of support required was more than originally anticipated or annual review. : Not sure what do you mean by "subscription basis"

 

 
 
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