Re: [MSAccessProfessionals] Need advise!!!!

Please provide more info regarding:

No. of users
No. of programs in total

No. of utility programs used to verify data if data corruption occurs

No. of times you have been required

to fix a problem over the past 6 months

Response level required if a problem occurs e.g. 1 hour, 2 hour etc

Is weekend cover required.

All enhancements would be done on fixed price basis

Support would be Remote Support only and charged on an agreed subscription basis. I would reserve the right to increase the subscription amount if level of support required was more than originally anticipated or annual review.

Regards,

Neil Wood

On Monday, 22 August 2022, drnorbert2002 <drnorbert@msn.com> wrote:

Over many years I have designed an increasingly sophisticated program with MSAccess 2019 Front End and SQL 2019 Back End for my daughter's company - As a result, I am the only person who can trouble-shoot and repair or enhance the program if they run into a glitch or a problem or need upgrades.

Long term, this is not sustainable - we need some back up or alternative resource they can turn to if I am not available.  The company is not large enough to hire a full-time (or even part time) programmer/IT person.  I will appreciate any input or ideas about how we could go about obtaining this type of back up in case we need it in the future.

 

Thanks,
Norbert

--
Neil Woodnick

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