Adam
As John said, that "tool" seems to be owned by a suspicious provider. The entire site seems untrustworthy to me. The entire page is vague double-talk blaming everything on everything from bad system files to bad installation of unnamed software to your grandmother's apple pie.
I'd stay away from it and continue to work on resolving the issue.
Regards,
Bill Mosca, Founder - MS_Access_Professionals
http://www.thatlldoit.com
Microsoft Office Access MVP
https://mvp.support.microsoft.com/profile=C4D9F5E7-BB03-4291-B816-64270730881E
My nothing-to-do-with-Access blog
http://wrmosca.wordpress.com
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Posted by: wrmosca@comcast.net
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