[MS_AccessPros] Access 2007 ribbon not showing in Access 2010

 

I have a custom ribbon I built using XML in Access 2007. It seems to work just fine on my computer with Access 2010 but when most of my clients open the file on their computer's using Access 2010 the ribbon will not display. The only help I could find on the internet about this issue warned me about the case sensitive nature of the ribbon in Access 2010, something that apparently didn't affect Access 2007. I have checked all my XML and VBA and everything seems to match up. Any other thoughts as to what could be causing the issue?

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