Bill,
I am sure that it is because I went around to the users and made sure that the databases are in the trusted locations. But things could have changed since then. I will check that.
Jim Wagner
________________________________
________________________________
From: Bill Mosca <wrmosca@comcast.net>
To: MS_Access_Professionals@yahoogroups.com
Sent: Friday, April 5, 2013 7:40 AM
Subject: [MS_AccessPros] Re: Bugs in Access 2010
Jim
Something else just occurred to me. Does the user have the folder listed in his/her trusted locations? Some macros will not run if the database is not in a trusted location.
Bill
--- In MS_Access_Professionals@yahoogroups.com, "luvmymelody" <luvmymelody@...> wrote:
>
> Hello all,
>
> Here is the deal, we support 77 databases, many departments and many users. We experience bugs all the time as far as we are concerned yet there is really no real answers and they are not explainable.
>
> For example a user complained that a macro with several queries was not able to produce a result of any kind and therefore came to my boss and I for support. My boss ran the macro on her own desktop. The macro and all subsequent queries ran without incident. Yet the user wanted the macro and queries fixed. Others can run the macro without issues. Yet the user wants it fixed. Our Boss also wants it fixed. It is really difficult to fix something that is really not broken in the database.
>
> My boss rebuilt the macro and the queries, ran the macro on her machine in front of the user and it worked. The user went to her desk and the macro failed. The database is on a shared network drive. My boss then tried to open it and run the macro and it worked without problems, in front of the user. The user then went back to her desk and the macro failed for her.
>
> Now Our boss wants answers. My boss has asked that I ask the user group to weigh in on this topic. We have seen other bugs that we cannot explain to users and they are getting tired of the problems. The bugs are not so prevalent that it is every day occurrences. It is like a plane crash in the media. It is made to be a big deal, yet thousands are killed or hurt in car crashes every day, and the media does not so much as air them.
>
> If anyone can give an answer to satisfy users and upper management of known and unknown bugs would be helpful to keeping the peace.
>
> Thank You For all messages
>
> Jim Wagner
>
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