Jim,
Adding to what Bill and John said...
I had an issue a couple of weeks ago where one PC had Windows 7 service pack 1 and another did not. The one that did not had some problems with Access 2010 that went away after I installed Windows 7 Service Pack 1. You might check to make sure you have the same Windows and Service packs on both machines too.
Doyce
--- In MS_Access_Professionals@yahoogroups.com, "Bill Mosca" <wrmosca@...> wrote:
>
> Jim-
>
> Adding to what John asked...
>
> Does the user's machine have the latest Office updates? Is the version and build
> the same as your boss's Access?
>
>
>
> Regards,
>
> Bill
>
>
>
> From: MS_Access_Professionals@yahoogroups.com
> [mailto:MS_Access_Professionals@yahoogroups.com] On Behalf Of John Viescas
> Sent: Thursday, April 04, 2013 11:00 AM
> To: MS_Access_Professionals@yahoogroups.com
> Subject: RE: [MS_AccessPros] Bugs in Access 2010
>
>
>
>
>
> Jim-
>
> Two questions:
>
> 1) What is the error on the "user" machine?
>
> 2) What are the differences between the "user" machine and th "boss"
> machine?
>
> John Viescas, Author
>
> Microsoft Access 2010 Inside Out
>
> Microsoft Access 2007 Inside Out
>
> Microsoft Access 2003 Inside Out
>
> Building Microsoft Access Applications
>
> SQL Queries for Mere Mortals
>
> http://www.viescas.com/
>
> (Paris, France)
>
> From: MS_Access_Professionals@yahoogroups.com
> <mailto:MS_Access_Professionals%40yahoogroups.com>
> [mailto:MS_Access_Professionals@yahoogroups.com
> <mailto:MS_Access_Professionals%40yahoogroups.com> ] On Behalf Of luvmymelody
> Sent: Thursday, April 04, 2013 7:35 PM
> To: MS_Access_Professionals@yahoogroups.com
> <mailto:MS_Access_Professionals%40yahoogroups.com>
> Subject: [MS_AccessPros] Bugs in Access 2010
>
> Hello all,
>
> Here is the deal, we support 77 databases, many departments and many users.
> We experience bugs all the time as far as we are concerned yet there is
> really no real answers and they are not explainable.
>
> For example a user complained that a macro with several queries was not able
> to produce a result of any kind and therefore came to my boss and I for
> support. My boss ran the macro on her own desktop. The macro and all
> subsequent queries ran without incident. Yet the user wanted the macro and
> queries fixed. Others can run the macro without issues. Yet the user wants
> it fixed. Our Boss also wants it fixed. It is really difficult to fix
> something that is really not broken in the database.
>
> My boss rebuilt the macro and the queries, ran the macro on her machine in
> front of the user and it worked. The user went to her desk and the macro
> failed. The database is on a shared network drive. My boss then tried to
> open it and run the macro and it worked without problems, in front of the
> user. The user then went back to her desk and the macro failed for her.
>
> Now Our boss wants answers. My boss has asked that I ask the user group to
> weigh in on this topic. We have seen other bugs that we cannot explain to
> users and they are getting tired of the problems. The bugs are not so
> prevalent that it is every day occurrences. It is like a plane crash in the
> media. It is made to be a big deal, yet thousands are killed or hurt in car
> crashes every day, and the media does not so much as air them.
>
> If anyone can give an answer to satisfy users and upper management of known
> and unknown bugs would be helpful to keeping the peace.
>
> Thank You For all messages
>
> Jim Wagner
>
> [Non-text portions of this message have been removed]
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
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